Activate Your Tune Card at TuneMoney.com
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First of all, I would like to thanks all of my reader since my blog is no 4 in Google search page for the keyword "tunemoney". That is after Tunemoney.com itself.
As my friend always mention, "What you give you will get back".
Back to my mission to cash out my paypal account, as mention here. I called Tunemoney.com several time using my handphone at 600 83 7999, but failed. I even email to them since nobody call me for my application status.
After a few days, I got an idea to try to call that number using fixed line,
Walla!,
The line is through. After a few standard procedure question for verification, my card is already at POS office Tesco Shah Alam. The best thing was, tunemoney.com will NOT call you to pick up the card. Just go the appointed POS office after 7 working days.
So my advice, just call Tunemoney.com first to make sure. Rather blindly asking the counter, and your card is still not available. Wasting time and money, right?. Tunecard is still new since my number is 140,and the first person to pick up at POS office Tesco Shah Alam.Even the lady at the counter still got to be assist by her supervisor.
Just bring your IC, sign a few documents and pay RM 3 to them.That’s all. After that sign at the back of the card, and activate it.
How to activate Visa Debit Card at Tunemoney.com
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Log in to Tunemoney.com
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Enter password and user id
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Enter your answer for verification question.(Please remember it during registration,even space is counted)
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Click Tune card
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Enter your card number and expired date as written in the card
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Click activate, if success you Tunemoney.com will deduct RM 9.99 for annual fee
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You can top up your account at post office and CIMB , simple as that
Now I am ready to add my Tunecard Visa to my PayPal account..before that if you like traveling and using Airasia you should sign up for Tunemoney.com
January 25th, 2008 at 5:02 pm
I wanted to get one, but unfortunately something makes me withdraw my decision..
They really should not charge RM2 whenever we have to reload the card.
I have a Visa Electron, it cost higher than Tune Card, and it requires higher minimum balance in the card. But atleast they didn’t charge any extras when i want to reload my card, or when i want to buy things from amazon.com or ebay.com, which requires currency conversion to USD..
As for the other card, which is MOL Freedom Card by Eon bank, very bad customer service, and they have charges on currency conversion and card reloads, but atleast EON Bank allow a free cash reload if i choose to reload it via EON Bank counters..
Back on Tune Card, the card design looks terrific, i loves especially the colour of the card, unfortunately, i don’t think that i can ever afford the RM2 reload fees.., so, not until Tune Money think of something that will benefit consumers like me, else, i don’t think that i can give Tune Card a try at all..
February 13th, 2008 at 3:01 am
I’m experiencing the worst customer service from a financial service institution in the form of tunemoney. The system works fine, really. There is basically no hidden cost whatsoever for your transactions. And you can easily reload your money using FPX which only charges you 50sen. Im actually a very satisfied Tunemoney customer.
BUT!
When there is a problem, the customer service sucks BIG TIME. Let me explain. I’ve got a problem with my FPX transaction when i tried to reload my Tunecard. My bank account has been deducted, but my tunecard has not been topped up yet. I immediately sent an email to them regarding the matter. I thought it would take 2 working days to reply (as stated in the automated responce mail). Then after 3 days, i sent another email to assist@tunemoney.com since my account have still not been topped up. Still no response.
Then I call my bank about the transaction. They’ve checked and confirmed that the transaction was successful. Even CIMB (the one handles tunemoney’s money) have confirmed to received the transaction. Only tunemoney have not been reporting the transaction. Again, tried to send another email. Failed. Something about a full inbox. Got fed up and called the 600-83-7999 no. Maybe this time we can settle this once and for all.
I called and the operator takes his/her own sweet time (he/she sounds like a fag) asking about my details, while being fully aware that I’m being charged 78sen/min for the call. Ask me to spell my name, taking down numbers slowwly, etc. After that, i got down to business and tell him/her about the problem. I thought right there and then this could be settled. I mean, just check about the money and topped up my account already! He/she/it said that someone from the card dept will call me within 7 working days. 7!! What in the world??? Why dont it just direct me to someone in the card department in the first place??!
Really got pissed off. Tunemoney is really a great service which everyone should enjoy but they REALLY REALLY NEED TO IMPROVE THEIR CUSTOMER SERVICE.. I guess that’s how they make money, which is from premium customer call charges. At least please make the customer service worth the money spent on the charges.
April 11th, 2008 at 4:18 am
Hello,
How the PIN card delivery to you? they sent to post office also?
please advice. thank you
April 13th, 2008 at 1:05 pm
harapa lahara,
they will mail to you the pin number within 1 weeks
May 21st, 2008 at 5:16 am
Hi,
Can Tunemoney be used to verify PayPal account? Can it be used to transfer Paypal money? Thank you.
May 21st, 2008 at 8:04 am
hi Jess,
Of course. It can verify PayPal and cash out money. Just read mo re detail on my blog exclusively for tune card at http://www.tunemoney.blogspot.com
February 7th, 2009 at 3:54 pm
I haven’t received my PIN number yet. So I email assist@tunemoney.com and they reply quite fast and gave me the reason and who to contact. I think any services would have the customer service problem but all we need is to be patient.